As a conscientious provider of digital marketing services, ONBOARDdigital values your privacy and is dedicated to protecting your personal information. We are also committed to informing you about what personally identifiable information we collect and how it is used, what choices you have regarding the collection, use and distribution of that information, the security procedures we implement to protect that information and what access you may have to correct any inaccuracies in the information we have collected from you.
What Information Is Collected
We receive and store any information you enter on our Website or give us in any other way, such as via telephone, electronic mail, online or otherwise. Here are the types of information we gather:
When you contact ONBOARDdigital to enquire about our high-performance digital marketing services, we collect and retain personal contact information that you submit to us voluntarily and this includes, but is not limited to, your name, mailing address, web address, telephone number, and email address. Such contact information may be used, for example, to communicate with you when necessary with respect to transactions. Additionally, we may collect contact information provided to us during any correspondence relating to customer support, as well as in connection with products and services offered on our Website.
We may collect and store anonymous demographic information (such as your zip code, gender and age), and use this data to tailor your experience on our Website, provide content that we think you might be interested in, perform general improvements to the Website, and display the content according to your preferences. Such demographic information may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to such aggregated demographic information that is shared with third parties.
We collect and store certain types of information whenever you interact with us. For example, our servers track the type of web browser you are using and the page from which you link. Additionally, we log IP addresses (a unique number assigned to every computer on the Internet) in order to improve security, analyze trends and administer our Website. We may track your movement within our Website, the third-party website pages from which you were referred, access times and browser types. We use this information to gauge the effectiveness of our Website, track information for statistical purposes and to improve the products and services we provide. We collect this information to better develop a sense of what high-performance digital marketing services our customers need and identify areas of improvement to our Website.
The Websites may use “cookie” technology for such purposes as enhancing your online experience by making it easier for you to navigate through our Website and making certain features work better. Cookies are text files which are commonly deposited by websites on a user’s hard drive when the user visits a website. The file identifies a user’s computer and can record the user’s preferences and other data about the user’s website visit. We do not extract information about individual users during this process. Your web browser may enable you to disable cookies, but please note that certain services may not function correctly without it and your experience on our Website may be hindered.
Third Party Cookies
We may use third-party advertising companies to serve ads on our behalf across the Internet. These companies may collect and use information about your visits to this and other websites and your interaction with our products and services in order to provide advertisements about goods and services of interest to you. However, no personally identifiable information (such as your name, address, email address or telephone number) will be connected with such information. They may use information about your visits to this and other websites to target advertisements for paid search and social media services and may be used to keep track of user response to each advertisement. These targeted advertisements may appear on our Website or on other sites that you visit. The anonymous information is collected through the use of a pixel tag or cookies, which are industry standard technologies used by most major websites. If you do not want such companies to collect this information you may opt-out.
To learn more about the use of this information or choose not to have this information used by certain third-party advertising partners, please visit the Network Advertising Initiative at http://www.networkadvertising.org/choices or go to http://www.adobe.com/privacy.html. Please note that if you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.
How Personal Information Is Used
We receive and store any personal information you enter on our Website or give to us voluntarily in any other way and may use it to contact you from time to time regarding our paid search and social media services. We take steps designed to ensure that only the employees who need access to your personal information to fulfill their employment duties will have access to it.
Service Related Uses
We may use your personal information to contact you about the paid search and social media services you have purchased from us, or for other purposes in which you have expressed an interest, for example, if you have contacted customer service or made an inquiry. We will also provide you with service and account related announcements. For instance, if the delivery of a service or product is delayed we might send you an email, or other message, or if there is some service issue with something you might have ordered. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to cancel your services with us.
Protection of GetONBOARD.ca and Others
We may release account and other personal information when we are required to do so by law, court order, subpoena or other government or law enforcement authority or regulatory agency, including ICANN, in order to enforce or apply our Services Agreement or other agreements, or when we believe in good faith that disclosing this information is necessary or advisable, including for example, to protect the rights, property, or safety of Web.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection, credit risk reduction or other similar purposes.
Sites Other Than GetONBOARD.ca
As a digital marketing agency, ONBOARDdigital has no control over and is not responsible for the privacy policies or information gathering practices of other websites, including those to which we may link and those which may link to us. We strongly recommend that you review the privacy policies of every online service you use before submitting any personal information and direct any concerns to the site administrator of that website.
Limitation Of Liability
Choice And Opt-Out
You may opt-out of marketing communications from us by emailing us with your request, or you may mail us with your request to:
174 Tyrrel AveToronto, ON M6G 2G8
Procedures Used To Protect Personal Information
As a conscientious provider of digital marketing services, ONBOARDdigital works to protect the security of your financial information during transmission by using Secure Sockets Layer (“SSL”) software, which encrypts the information you input on the Website. Keep in mind however, that no method of transmission over the Internet or method of electronic storage that is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information we cannot guarantee its absolute security.
How To Contact Us
© 2020, ONBOARDdigital
Effective Date: 05/20/2020